Documents in Test and QA
[Members-only] Article Six Sigma, Part II: Time to Measure
How to apply Six Sigma measurement methods to software testing and performance.
[Members-only] Article Women of Influence
A diverse group of the world’s top women software testers — 13 in all — share career highlights and insights into the profession and the industry, past, present and future.
[Members-only] Article Measuring Confidence Along the Dimensions of Test Coverage
When I talk to senior project and product stakeholders outside of test teams, confidence in the system—especially, confidence that the system will have a sufficient level of quality—is one benefit they want from a test team involved in system and system integration testing. Another key benefit such stakeholders commonly mention is providing timely, credible information about quality, including our level of confidence in system quality.
Reporting their level of confidence in system quality often proves difficult to many testers. Some testers resort to reporting confidence in terms of their gut feel. They may draw smiley faces and frowny faces on a whiteboard next to major functional areas, and say things like, “I’ve got a bad feeling about function XYZ.” When management decides to release the product anyway, the hapless testers either suffer the Curse of Cassandra if function XYZ fails in production, or watch their credibility evaporate if there are no problems with function XYZ in production.
If you’ve been through unpleasant experiences like these a few times, you’re probably looking for a better option…
Article Achieving the “Vision” of Software Development...
When an organization sets out on the task of developing software for the business there needs to be a common “vision” of what the software will achieve for the organization. This may seem obvious and simplistic, but think about the current software project you are on and ask yourself these questions…
Article Examining the Software Development Lifecycle
I was recently in a meeting to discuss the software development lifecycle. Being new to the profession of software testing, I wondered where testing fits into the lifecycle. Having spent many years in the IT Service Management space…
[Members-only] Article 10 Key Lessons Learned in Outsourced Testing - A Test Service Provider’s Perspective
This article is based on the authors’ 25 years of collective experience in the field of outsourced IT services. While it is not an exhaustive list, these 10 lessons represent some of the major pain points we have encountered over the years. Taking them into consideration is critical to a successful engagement.
Article 6 Industry Pros Share Their Unique Perspectives on How to Survive — and Thrive — In Today’s Challenging Industry
Industry Pros including: Lanette Creamer, Elisabeth Hendrickson, Sharon Robson, Nancy Kelln and Parimala Shankaraiah